Tag: citibank short sale

Citibank Short Sale Specialist In Tucson

Hi everyone, this is Shawn Polston with TucsonShortSaleNegotiator.com at Keller Williams in Tucson. If you’re having trouble paying your mortgage or need to get out of your home, I’d like to encourage you to give me a call today to discuss your options. There are many alternatives to foreclosure out there and I’d be happy to share them with you.

Today’s topic is Citibank short sales. Citibank and short sales are an interesting combination. They might possibly be the only company that process short sales the way they do. You might be thinking, "What do I care? This is your problem, not mine!" But actually this does affect you because you’re the homeowner and are ultimately the one that wants out of your loan. One of the key things about Citibank is that they have three different short sale departments depending on what type of mortgage you have. This is a critical thing to know because if your short sale agent submits your short sale package to the wrong department, it could just sit there. Citibank’s short sale departments are very disconnected from each other and one of the important things to figure out before you even send your paperwork into Citibank is which short sale department it goes to.

It’s very important to ask your short sale agent which department it goes to to ensure that your file doesn’t get lost somewhere. I wanted to put this out there so if you have a Citibank mortgage and you’re having trouble making your payments, I do have a Citibank relationship manager that handles mortgages for them. We’d be happy to get you in touch with him to see if there’s any way we can solve your financial problems without having to lose your home to foreclosure. If you have any other questions about Citibank short sales, or short sales with any other lender, please give me a call. Thanks for coming to my video blog.

We Have A Great Relationship With The CitiBank Short Sale Department

Hi there, this is Shawn Polston with TucsonShortSaleNegotiatior.com, 520ShortSale.com and Keller Williams in Tucson. I wanted to talk to you today about my friends at CitiBank. My team and I have an incredible relationship with CitiBank and we have an extremely high success rate with getting CitiBank short sales pushed through.

One of the reasons for that is because we have a mortgage relationship with CitiBank and that person knows some contacts within CitiBank so when we do run into problems, which isn’t often, they’re able to help us out. One of the things I see is that when other agents or homeowners are having problems with their CitiBank short sale, it’s often times because the agent that is handling the short sale isn’t aware that CitiBank has three different short sale departments.

You may be wondering why CitiBank has three different departments and it’s because it’s broken up into different loan types. If it’s a home equity line of credit, a second mortgage or a first mortgage, these could all be handled by different short sale departments. What can unfortunately happen is the agent sends all of the short sale documentation to the wrong department. The short sale package just sits there until someone realizes it’s been sent to the wrong department.

One of the things my team always does and always knows is which department the short sale package needs to go to at CitiBank. I wanted to put that out there not only for the general public, but for other short sale agents as well. If you’re trying to process a CitiBank short sale, it’s never a bad idea to call them and make sure you’re sending the short sale package to the right department. It will save you a lot of time in the long run and help out your success rate. If you have any other questions about short sales, please fill out my request form or give me a call.

About Shawn Polston

Shawn has been a Realtor since 2006. Prior to becoming an agent Shawn and his wife were active real estate investors. Shawn takes his education seriously; he’s taken over 200 hours of continuing education classes, to keep up-to-date on current laws and trends. Shawn is a member of the Arizona Association of Realtors Master of Real Estate Society and a Graduate of the Realtor Institute. He is also a HAFA certified Short Sales and Foreclosure Specialist in addition to being a National Association of Realtors Short Sale and Foreclosure Resource.